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Terms of Service
General terms of contract

The following conditions apply to all present and future contracts, deliveries and other services between
ETFA GmbH and the consumer.

Scope / Time limits

The general terms and conditions of business of the customer which conflict with the following provisions shall not apply. The following terms and conditions shall also apply exclusively if ETFA GmbH carries out the delivery and performance without reservation in the knowledge of conditions of the customer which deviate from the following terms and conditions of business.

If workdays are specified as deadlines, all weekdays, with the exception of Saturdays, Sundays and legal holidays, shall be understood.

The properties, the characteristics and the quality of the delivered goods are determined by the characteristics in the respective product descriptions. These are also available under our Internet address. Information, drawings, illustrations, technical data, weight, measurement and performance descriptions contained in brochures, catalogs, circulars, advertisements or price lists in digital or printed form are purely informative. No guarantee is assumed for their correctness. With regard to the nature and extent of the delivery, only the information contained in the order confirmation is binding.

Offer and conclusion of contract

The presentation of the products in the online shop is not a legally binding offer but a non-binding online catalog. After entering the personal data and the online bidding, the customer makes a binding order for the desired product. The purchase contract is concluded when we accept your order by delivery of the goods or by the notification of extradition. If the buyer does not receive an order confirmation or delivery from us within 10 business days, he is no longer bound to his order.

Terms of payment and prices

All prices are in Euro including VAT.

The seller shall send the customer with the e-mail confirming the acceptance of his order request an invoice showing the total amount to be paid by the customer. If the invoice amount is irrevocably credited to the seller's account within 10 business days after receipt of the order confirmation, the latter is entitled to declare the withdrawal from the purchase contract by e-mail after setting and expiry of a reasonable period.

The goods will be shipped only after payment in advance, at the choice of the customer against advance payment on the account of ETFA GmbH notified to the customer in time, via Paypal or fiduciary service of free choice. At the request of the customer, an appointment for collection of the goods against payment in cash may be agreed.

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